SolanarFrequently Asked Questions
Practical answers about battery run times, sizing, and glove maintenance. Read through the details before you purchase.
how to choose the right glove size
Measure the circumference of your dominant hand just below the knuckles using a soft tape. Compare your measurement in centimeters to our published size chart. If your measurement falls between two sizes, choose the larger size for a relaxed winter fit.
what is solana thermo glove made of
The exterior shell is built from 320g Taslon ripstop nylon backed with a water-resistant membrane. The interior is insulated with brushed polyester fleece and threaded with flexible carbon fiber heating micro-filaments. The palm features textured polyurethane grip patches.
how to clean and store thermo gloves
Unplug and remove the battery modules from both cuffs before cleaning. Wipe dirt from the nylon shell using a damp sponge and mild soap, then allow the gloves to air dry flat away from direct radiators. Store the gloves in a cool, dry closet during warm months.
how to order and pay for gloves
Select your glove size and fill in your delivery details at checkout. We accept payment by cash on delivery or advance bank transfer. No payment card details are collected on this site.
when will my glove order be dispatched
Orders verified before 11:30 local time on business days are prepared for courier dispatch that afternoon. Parcels ship directly from our Moncton facility with an individual tracking code sent to your email. Couriers deliver straight to your address.
how does the thirty day return work
You may return the gloves within 30 days of delivery provided they are unused and in their original packaging. Customers cover the cost of return postage unless the pair arrived damaged or defective. Contact our Moncton support desk with your order number to obtain the return instructions.
Still have questions?
Our shop responds to email inquiries within one business day.