SolanarOur 30-day guarantee
Test your gear from Solanar. If the cut or warmth does not work for you, return it within 30 days for a full refund of the purchase price.
The promise
Return any pair within 30 days of delivery. Once received and inspected at our workshop, refunds process to your original payment method within 3 business days.
30-day returns
Valid for any reason, including an incorrect fit or a change of mind.
Insured delivery
If a shipment arrives damaged or goes missing along the route, we replace or refund it at our expense.
Secure payment
Payment by cash on delivery or direct bank transfer: no online card processing, no card records kept.
How to claim
- Send a message to [email protected] stating your order number.
- We reply with a return authorization number and the Moncton workshop address within one business day.
- Ship the parcel back to us. We confirm your refund as soon as the package is inspected at our bench.
Complete terms are listed on the Returns policy and Delivery terms pages.